“Cleared customs / Customs clearance completed”Normalized: in_transit (In transit)Passport Global (passport)

What Passport Shipping 'Cleared customs' means on PG… international orders.

Passport Global has completed Delivered Duty Paid (DDP) import customs clearance in the destination country (Canada, UK, EU, or Australia) and is handing your PG… parcel to the local final-mile carrier.

Try a live tracking number:

What is happening in the supply chain

Passport acts as the international carrier of record for major US DTC brands. Once electronic and physical customs release completes at the port of entry (e.g. Toronto YYZ, London LHR, Amsterdam AMS, Sydney SYD), the parcel transfers to Canada Post, Intelcom/Dragonfly, Evri, Royal Mail, or Australia Post.

92… USPS Awaiting Item Checker →
Verbatim carrier scan
“Cleared customs / Customs clearance completed”
Normalized API status
in_transit
Typical time to delivery
2–4 business days
Recommended recipient action
No customs duties are owed on DDP shipments; watch for final-mile delivery within 2–4 business days.
Developer / WISMO action
No action needed—PG + 10–11 digits + 2 letters auto-detects as passport in Pass 1.

How lastscanned normalizes this scan

Instead of maintaining brittle regexes for every carrier's raw scan phrasing across 199 carriers, query GET /v1/track/{number} or connect https://mcp.lastscanned.com.

Get an API keyPassport Global API docs

Synchronous GET request

curl "https://api.lastscanned.com/v1/track/PG1234567890CA" \
  -H "Authorization: Bearer lsk_live_YOUR_API_KEY"

Normalized JSON response

{
  "carrier": "passport",
  "trackingNumber": "PG1234567890CA",
  "status": "in_transit",
  "statusDescription": "Cleared customs / Customs clearance completed",
  "events": [
    {
      "timestamp": "2026-10-26T14:22:00Z",
      "localTime": "2026-10-26T10:22:00",
      "status": "in_transit",
      "description": "Cleared customs / Customs clearance completed",
      "location": "Toronto, ON CA"
    }
  ]
}

Frequently asked questions

Do Passport PG… tracking numbers auto-detect on lastscanned?
Yes. Barcodes matching /^PG\d{10,11}[A-Z]{2}$/ automatically route to the passport adapter.
Which DTC brands ship internationally with Passport Global?
Hundreds of Shopify Plus and US DTC apparel, beauty, and supplement brands use Passport for DDP shipping to Canada, the UK, Europe, and Australia.

Related cross-border e-commerce scans

View all 45 scan statuses →

All 199 supported carriers

Major carriers

Regional and last mile

International posts and couriers

Cross-border