“En proceso de distribución urbana / En distribución (4-72 Colombia)”Normalized: out_for_delivery (Out for delivery)4-72 Colombia (Servicios Postales Nacionales) (472)Servientrega (servientrega)Coordinadora (coordinadora)

What 4-72 Colombia 'En proceso de distribución urbana' means.

Your parcel has arrived at your city's 4-72 operational center in Colombia and is out for local delivery to your address or building portería.

Try a live tracking number:

What is happening in the supply chain

4-72 (Servicios Postales Nacionales de Colombia) processes international postal arrivals at its Centro de Tratamiento Postal (CTP) in Bogotá near El Dorado Airport and routes cleared shipments to regional hubs in Bogotá, Medellín, Cali, Barranquilla, Bucaramanga, and Pereira. Once the local operational center assigns the parcel to a city courier route, 4-72 logs 'En proceso de distribución urbana' ('In urban distribution process')—its official out-for-delivery scan.

Handoff guide: /handoff/mailamericas-to-correios →92… USPS Awaiting Item Checker →
Verbatim carrier scan
“En proceso de distribución urbana / En distribución (4-72 Colombia)”
Normalized API status
out_for_delivery
Typical time to delivery
Same day (or 1 business day)
Recommended recipient action
Ensure someone is available at the delivery address or building portería (reception) to sign for the package.
Developer / WISMO action
Query GET /v1/track/{number}?carrier=472 to track 4-72 Colombia out-for-delivery and 'Entrega efectiva' proof of delivery.

How lastscanned normalizes this scan

Instead of maintaining brittle regexes for every carrier's raw scan phrasing across 273 carriers, query GET /v1/track/{number} or connect https://mcp.lastscanned.com.

Get an API key4-72 Colombia (Servicios Postales Nacionales) API docs

Synchronous GET request

curl "https://api.lastscanned.com/v1/track/RP123456789CO" \
  -H "Authorization: Bearer lsk_live_YOUR_API_KEY"

Normalized JSON response

{
  "carrier": "472",
  "trackingNumber": "RP123456789CO",
  "status": "out_for_delivery",
  "statusDescription": "En proceso de distribución urbana / En distribución (4-72 Colombia)",
  "message": "En proceso de distribución urbana",
  "events": [
    {
      "timestamp": "2026-10-26T14:22:00Z",
      "localTime": "2026-10-26T10:22:00",
      "status": "out_for_delivery",
      "description": "En proceso de distribución urbana / En distribución (4-72 Colombia)",
      "location": "BOGOTÁ D.C. / MEDELLÍN, CO"
    }
  ]
}

Frequently asked questions

How long after 'En proceso de distribución urbana' does 4-72 deliver?
In major Colombian cities with building portería (reception), delivery usually occurs the same day or the following business day.
Why did MailAmericas or AliExpress hand my Colombian package to Servientrega or Coordinadora instead of 4-72?
Private commercial linehaul consolidators clear customs under courier modality and hand off to Servientrega (?carrier=servientrega) or Coordinadora (?carrier=coordinadora), whereas UPU postal shipments route through 4-72 (?carrier=472).

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All 273 supported carriers

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