“Awaiting collection at Post Office / Parcel Locker”Normalized: exception (Needs attention)Australia Post (auspost)

What Australia Post "Awaiting collection at Post Office / Parcel Locker" Means

Australia Post has recorded "Awaiting collection at Post Office / Parcel Locker" at Sydney GPO / 24/7 Parcel Locker, NSW, Australia. In lastscanned's unified tracking schema, this event normalizes to `exception` (Held 10 business days (Post Office) or 48h (Locker)).

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What is happening in the supply chain

The parcel (33XHG84920184901000930902) was scanned by Australia Post operations staff or the local delivery courier at Sydney GPO / 24/7 Parcel Locker, NSW, Australia.

92… USPS Awaiting Item Checker →
Verbatim carrier scan
“Awaiting collection at Post Office / Parcel Locker”
Normalized API status
exception
Typical time to delivery
Held 10 business days (Post Office) or 48h (Locker)
Recommended recipient action
Bring photo ID or your MyPost app QR code to collect the parcel before return-to-sender.
Developer / WISMO action
Notify the recipient to schedule redelivery or collect the parcel before the holding window expires.

How lastscanned normalizes this scan

Instead of maintaining brittle regexes for every carrier's raw scan phrasing across 542 carriers, query GET /v1/track/{number} or connect https://mcp.lastscanned.com.

Get an API keyAustralia Post API docs

Synchronous GET request

curl "https://api.lastscanned.com/v1/track/33XHG84920184901000930902" \
  -H "Authorization: Bearer lsk_live_YOUR_API_KEY"

Normalized JSON response

{
  "carrier": "auspost",
  "trackingNumber": "33XHG84920184901000930902",
  "status": "exception",
  "statusDescription": "Awaiting collection at Post Office / Parcel Locker",
  "message": "Awaiting collection at Post Office / Parcel Locker",
  "events": [
    {
      "timestamp": "2026-10-26T14:22:00Z",
      "localTime": "2026-10-26T10:22:00",
      "status": "exception",
      "description": "Awaiting collection at Post Office / Parcel Locker",
      "location": "Sydney GPO / 24/7 Parcel Locker, NSW, Australia"
    }
  ]
}

Frequently asked questions

What does "Awaiting collection at Post Office / Parcel Locker" mean on Australia Post?
It means Australia Post recorded "Awaiting collection at Post Office / Parcel Locker" at Sydney GPO / 24/7 Parcel Locker, NSW, Australia, which maps to `exception` in the lastscanned API.
What should I do when I see "Awaiting collection at Post Office / Parcel Locker"?
Bring photo ID or your MyPost app QR code to collect the parcel before return-to-sender.

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