“Colis disponible au Point Relais / Locker (Mondial Relay / InPost)”Normalized: exception (Needs attention)Mondial Relay (InPost Group — France, Belgium, Spain & Benelux) (mondialrelay) (inpost)

What Mondial Relay 'Colis disponible au Point Relais / Locker' means

Your 8-digit Mondial Relay parcel (from Vinted, Leboncoin, Zalando, Asos, or Decathlon) has arrived at your chosen Point Relais shop or 24/7 Locker and is ready for immediate collection.

Try a live tracking number:

What is happening in the supply chain

Mondial Relay's driver has scanned your parcel into the inventory of the Point Relais merchant or deposited it inside a 24/7 Mondial Relay Locker compartment (`Colis disponible au Point Relais`). Mondial Relay immediately sends an email and SMS containing your 6-digit `Code de retrait` or Locker QR code.

92… USPS Awaiting Item Checker →
Verbatim carrier scan
“Colis disponible au Point Relais / Locker (Mondial Relay / InPost)”
Normalized API status
exception
Typical time to delivery
Ready for pickup now (held 5–8 calendar days before return to sender)
Recommended recipient action
Visit the Point Relais or 24/7 Locker with your 6-digit PIN/QR code and photo ID within **5 calendar days** (for Lockers) or **8 calendar days** (for Point Relais shops).
Developer / WISMO action
Normalize to `exception` (Pickup Ready) so marketplaces and merchants trigger a pickup reminder before the 5-to-8-day hold expires.

How lastscanned normalizes this scan

Instead of maintaining brittle regexes for every carrier's raw scan phrasing across 273 carriers, query GET /v1/track/{number} or connect https://mcp.lastscanned.com.

Get an API keyMondial Relay (InPost Group — France, Belgium, Spain & Benelux) API docs

Synchronous GET request

curl "https://api.lastscanned.com/v1/track/84920194" \
  -H "Authorization: Bearer lsk_live_YOUR_API_KEY"

Normalized JSON response

{
  "carrier": "mondialrelay",
  "trackingNumber": "84920194",
  "status": "exception",
  "statusDescription": "Colis disponible au Point Relais / Locker (Mondial Relay / InPost)",
  "message": "Colis disponible au Point Relais",
  "events": [
    {
      "timestamp": "2026-10-26T14:22:00Z",
      "localTime": "2026-10-26T10:22:00",
      "status": "exception",
      "description": "Colis disponible au Point Relais / Locker (Mondial Relay / InPost)",
      "location": "POINT RELAIS / LOCKER LYON, FR"
    }
  ]
}

Frequently asked questions

How long does Mondial Relay keep a parcel at a Point Relais or Locker?
Mondial Relay holds parcels for **8 calendar days** in a Point Relais shop and typically **5 calendar days** in an automated 24/7 Locker before returning the parcel to the sender.
What if I didn't receive my 6-digit Mondial Relay pickup PIN (`Code de retrait`)?
For Point Relais shops (unlike automated Lockers), you can still collect your parcel by showing your official photo ID (`Carte d'identité`, `Passeport`, or `Permis de conduire`) matching the name on the label.
Why was my Mondial Relay parcel delivered to a different Point Relais than the one I chose?
If your selected Locker had no empty compartments of the right size or the shop was closed/saturated, Mondial Relay routes the parcel to the nearest available Point Relais so it isn't delayed.

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