“Прибув у відділення / Прибув до поштомату (Nova Poshta / Nova Post)”Normalized: exception (Needs attention)Nova Poshta / Nova Post (Ukraine & Europe) (novaposhta)

What Nova Poshta 'Прибув у відділення / Прибув до поштомату' means (Ukraine & Nova Post EU)

Your 14-digit Nova Poshta (`2045...` / `5900...` / `NP...`) express waybill (`ЕН`) has arrived at your chosen Nova Poshta branch (`Відділення`) or Poshtomat locker (`Поштомат`) and is ready for immediate collection.

Try a live tracking number:

What is happening in the supply chain

Nova Poshta (`novaposhta` / Nova Post across Ukraine, Poland, Germany, Czechia, Romania, Lithuania, and the UK) has unloaded and scanned your parcel at the destination branch or placed it inside the Poshtomat compartment (`Відправлення прибуло`). The Nova Poshta mobile app immediately sends a push notification so you can pay any `Післяплата` (COD) or shipping fee and open the Poshtomat via Bluetooth or show your app barcode at the branch.

92… USPS Awaiting Item Checker →
Verbatim carrier scan
“Прибув у відділення / Прибув до поштомату (Nova Poshta / Nova Post)”
Normalized API status
exception
Typical time to delivery
Ready for pickup now (5–7 calendar days free storage at branch, 3 days in Poshtomat)
Recommended recipient action
Collect your parcel at the Відділення (within **5–7 calendar days** of free storage) or open the Поштомат via the Nova Poshta app (within **3 calendar days** before it is moved to the nearest branch).
Developer / WISMO action
Normalize to `exception` (Action Required: Ready for Branch/Locker Pickup) and alert the buyer before free storage expires.

How lastscanned normalizes this scan

Instead of maintaining brittle regexes for every carrier's raw scan phrasing across 273 carriers, query GET /v1/track/{number} or connect https://mcp.lastscanned.com.

Get an API keyNova Poshta / Nova Post (Ukraine & Europe) API docs

Synchronous GET request

curl "https://api.lastscanned.com/v1/track/20450849201948" \
  -H "Authorization: Bearer lsk_live_YOUR_API_KEY"

Normalized JSON response

{
  "carrier": "novaposhta",
  "trackingNumber": "20450849201948",
  "status": "exception",
  "statusDescription": "Прибув у відділення / Прибув до поштомату (Nova Poshta / Nova Post)",
  "message": "Відправлення прибуло у відділення",
  "events": [
    {
      "timestamp": "2026-10-26T14:22:00Z",
      "localTime": "2026-10-26T10:22:00",
      "status": "exception",
      "description": "Прибув у відділення / Прибув до поштомату (Nova Poshta / Nova Post)",
      "location": "ВІДДІЛЕННЯ №15 КИЇВ, UA"
    }
  ]
}

Frequently asked questions

How do I open a Nova Poshta Poshtomat (`Поштомат`) locker?
First pay for shipping/COD inside the Nova Poshta mobile app, stand next to the Poshtomat with Bluetooth and Geolocation turned on, and tap `Відкрити комірку` (Open compartment).
What happens if I don't pick up my parcel from a Nova Poshta Poshtomat within 3 days?
After 3 calendar days in a Poshtomat, the courier automatically transfers the parcel to the nearest staffed Nova Poshta branch (`Переадресовано у найближче відділення`) at no extra charge.
Does Nova Poshta Global deliver AliExpress, iHerb, and EU orders to branches?
Yes—international `NP...`, `AENM...`, and `2045...` shipments clear Nova Poshta's customs terminal in Lviv or Kyiv and deliver directly to your selected Відділення or Поштомат.

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